配送服務
我們將會在付款完成後的 7-14 個工作天內(不含週休、國定例假日以及貨運業務繁盛期),將商品以您指地的物流方式(超商取貨或是宅配)送達您指定的收件門市或收件地址。
為了保護商品的完整,我們會妥善包裝您所訂購的商品,收到貨後請立即開箱檢查,確認商品包裝完成無缺。
配送地區
台灣本島。
配送方式
3000元以下可選擇超商取貨。
3000元以上商品,為維護商品完整性,以宅配物流為主。
目前官網訂單使用黑貓物流寄送,【我的帳戶>我的訂單>出貨訂單】中可查看包裹追蹤編號。
運費計算
超商取貨:
台灣地區單筆訂購金額超過新台幣2,000元時免收取超商取貨費用;未滿新台幣2,000元時,則須收取運費新台幣75元。
宅配取貨:
台灣地區單筆訂購金額超過新台幣2,000元時免收取宅配費用;
未滿新台幣1,000元時,則須收取運費新台幣120元。
滿新台幣1,000元時,未滿2000元時,則須收取運費新台幣100元。
門市取貨:
自訂單成立後後第三日起可於門市取貨,請提前選擇預定取貨日期,並於門市取貨時出示訂單明細資料。
門市取貨時間為 週一至週六10:00-19:00 週日及國定假日則無法提供門市取貨服務。
注意事項
若經配送兩次無法送達,再經本公司以 E-mail 無法聯繫逾三天,或兩次配送均拒收,本公司將取消該筆訂單並以退貨程序處理相關款項返還,不再行通知。
Shipping Info
Your order will be delivered within 7–14 business days after payment is completed (excluding weekends, national holidays, and peak logistics periods). The package will be shipped via the delivery method you selected — either convenience store pickup or home delivery — and sent to your designated pickup location or shipping address.
To ensure your items arrive in perfect condition, we carefully package all orders. Please inspect the package immediately upon receipt to confirm that everything is intact and complete.
Delivery Areas
Taiwan Main Island only
For orders under NT$3,000, convenience store pickup is available.
For orders over NT$3,000, to better protect the condition of the products, we recommend using home delivery.
All official website orders are currently shipped via Black Cat (Yamato) Logistics.
You can find the tracking number in My Account > My Orders > Shipped Orders.
Convenience Store Pickup:
Free shipping for orders over NT$2,000 (Taiwan only).
For orders under NT$2,000, a shipping fee of NT$75 will be charged.
Home Delivery:
Free shipping for orders over NT$2,000 (Taiwan only).
For orders under NT$1,000, a shipping fee of NT$120 will be charged.
For orders between NT$1,000–1,999, a shipping fee of NT$100 will be charged.
In-store Pickup:
In-store pickup is available starting three days after the order is placed.
Please choose a preferred pickup date during checkout, and present your order details when picking up your items in-store.
In-store pickup hours are Monday to Saturday, 10:00–19:00.
Closed on Sundays and public holidays.
If delivery fails twice, and we are unable to contact you via email for more than 3 days, or the delivery is refused twice, your order will be canceled.
The order will then be processed as a return and any applicable refunds will be issued.
No further notification will be provided in such cases.